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HikCentral Management Software

HikCentral Management Software

Overview 

At Hikvision, we strive to develop and deliver the very best end-to-end solutions in the security industry. HikCentral is the resulting nucleus for a comprehensive central management system (CMS) unifying powerful video surveillance and access control systems of any size. The modern and powerful web, mobile and desktop clients can access the centralized system from anywhere they are needed. A key benefit of HikCentral is the flexibility to add functions and services from collaborative partners, which is essential to providing solutions tailored to specific projects. This highly efficient platform can be deployed on preloaded servers, virtual machines, and cloud services. HikCentral is a security management platform designed to be powerful, efficient and flexible.

 

HIKCENTRAL 1.6.0 HIKCENTRAL PRO 1.7.0

 

POWERFUL

HikCentral has the power to manage multiple security systems from a single point of command and control. Video, access, intercom and alarm points can all be brought together and managed through a single graphical user interface (GUI) thereby reducing overall operational costs.  

FLEXIBLE

HikCentral is modular software. You only pay for the functionality you need, and you can add modules whenever your security and business needs change. Hikvision also helps reduce your annual expenses by not charging recurring license fees. HikCentral also has the flexibility to integrate with third party access control, automation, central monitoring and other systems.  

EFFICIENT

Multiple sites should not mean multiple systems to manage. HikCentral helps you easily manage thousands of local, national or global sites from a single computer. If you are not at that computer, no problem, you can receive intelligent alerts via text message, email or mobile app, and log in from any computer.  


Three Powerful Ways to Access Your System

Control Client

HikCentral’s Control Client is used for daily monitoring in real-time. Powerful and easy-to-use, it includes functionalities such as live view and playback, and enables you to tag relevant video clips so that they can be searched, stored, and viewed by trusted parties. Also, with its flexible alarm management interface, operators can easily identify and handle alarm events.

HIGHLIGHTS

  • Visualized operation with interactive map and video wall
  • Efficient response with an intuitive alarm management interface
  • Flexible evidence handling

Web Client

HikCentral’s Internet-based Web Client provides accessible management of the system allowing you to add devices and configure camera recording schedules, user rights, and event and alarm rules. You can also access camera live view and playback.

HIGHLIGHTS

  • Intuitive user experience allows anyone to quickly learn how to use the VMS
  • Optimized workflow with integrated HikCentral features
  • Access anywhere using mainstream web browsers

Mobile Client

Mobile surveillance anywhere, anytime – the HikCentral Mobile app is available from the iOS App Store and Google Play. It supports Wi-Fi, 3G, and 4G connectivity. 

HIGHLIGHTS

  • Accessible anytime, anywhere
  • Ready 24/7
  • Fast event response

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION General Terms of Use . If you don’t agree to these terms, you may not download or use any of those materials.

If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries).