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Contact

Hikvision USA

18639 Railroad Street, City of Industry, California 91748
Tel: +1-909-895-0400
Toll Free: +1-866-200-6690 (U.S. and Canada only)
Technical Support: tel: 909-612-9039 or email: techsupport.usa@hikvision.com
Sales: sales.usa@hikvision.com
Partnership (OEM/ODM): OEMODM.usa@hikvision.com

Hikvision Canada

Hikvision Canada

4848 Levy Street,Saint-Laurent, Quebec H4R 2P1, Canada
Tel: +1-855-655-9888 (toll free)
Technical Support: techsupport.ca@hikvision.com
Email: sales.canada@hikvision.com

Headquarters

Headquarters

No.555 Qianmo Road, Binjiang District, Hangzhou 310052, China
Tel: +86-571-8807-5998
Fax: +86-571-8993-5635
Email: overseasbusiness@hikvision.com; sales@hikvision.com
HSRC (Hikvision Security Response Center) Email: HSRC@hikvision.com

Online Inquiry

At this time, we can only support inquiries from customers in the United States and Canada. We cannot respond to inquiries received from customers outside of the United States and Canada. All other inquiries should be directed to a local Hikvision branch office. Click here to find a Hikvision branch office nearest you.

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Please read and understand all the rights and limitations stipulated in this License Agreement for using SDK, Demo, Driver, Client software, Keyboards, Decoders and Encoders, NVR’s, DVR’s, Tribrid Digital Recorders, Turbo HD Kits, IP Kits, Network Cameras, Value Express Series, Value Plus Series, Value Series, Performance Series, Mobile Surveillance, Smart Pro Series, Smart series, IP Video Intercom, Access Control (hereinafter referred to as “the Agreement”). You need to check and accept all the clauses of this Agreement. The software or documentation shall not be downloaded and installed on your computer unless you accept the clauses of this Agreement totally. Once clicking “accept” button, namely, you sign to accept all the clauses of the Agreement. You need to check and accept all the clauses of this Agreement. The software or documentation shall not be downloaded and installed on your computer unless you accept the clauses of this Agreement totally.