Survey Finds Most Small Businesses Fail to Act Following Cyberattack

October 4, 2018

Hikvision Provides Cybersecurity Resources for Partners, Steps to Avoid Malware, Security Breach

Hikvision Provides Cybersecurity Resources for Partners, Steps to Avoid Malware, Security Breach


New research by insurer Hiscox from its 2018 Small Business Cyber Risk Report, found that 65 percent of small businesses fail to act following a cybersecurity attack, according to an article in Security Sales & Integration (SSI).

From the article: “The attacks come in various forms, including ransomware, spear phishing, malware, DDoS and something referred to as a drive-by. The latter involves crooks on the prowl for insecure websites who then plant a malicious script into HTTP or PHP code on one of the web pages. This script may install malware directly onto the computer of some unsuspecting user who visits the site.”

The research also uncovered that 47 percent of U.S. small businesses have been victims of a cyberattack in the last year, with 44 percent suffering two or more attacks. And, small businesses are less likely to withstand the financial impact of a hack or security breach, according to the article, with average incident costs of $34,604 for the last 12 months.

The article outlines best practices for small businesses, providing tips to prevent, detect and mitigate cyberattacks.

Hikvision provides cybersecurity tips and best practices for partners on its website, including its online Cybersecurity Center, its cybersecurity hotline, and numerous blogs on the topic. Recently, Hikvision’s director of cybersecurity, Chuck Davis, offered examples of phishing and steps to avoid malware attacks from email phishing in this blog.

Click here for cybersecurity insights from Hikvision. Visit this link to read the entire SSI article.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

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The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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