SSI’s 2019 Physical-Logical Security Assessment Highlights Industry Focus on Cybersecurity, Concerns about Security Breach

May 22, 2019

Hikvision cybersecurity SSI physical logical security

Hikvision Covers Security Dealer, Manufacturer, Roles to Prevent Security Breach


Covering insights from its fifth annual 2019 Physical-Logical Security Assessment (PLSA), Security Sales & Integration (SSI) highlighted the security industry’s increasing focus on cybersecurity and continued concerns about security breach in the article, “2019 Cybersecurity Assessment: Security Industry Embracing IT, But Fears Worst Breach Is Yet to Come.”

The PLSA is an annual survey of security dealers and integrators conducted by SSI.

PLSA results indicate that dealers are taking cybersecurity more seriously and taking more action to address these threats. “Respondents say their IT/cyber knowledge has grown and that they want to continue to learn more. They also say their companies are responding to vulnerability issues more thoroughly and quickly, and are more likely to have taken important steps like updating insurance policies and contracts, and implementing best practices,” according to the article.

SSI cautions that growth in security breach incidents could be driving this behavior. From the article: “Cyberattacks and data [security] breaches show no signs of abating any time soon. According to the website, crypto-jacking attacks are up 8,500 percent, Internet of Things (IoT) device attacks rose 600 percent and software supply chain attacks jumped 200 percent.”

Here is some data from the assessment:

  • 26 percent of respondents were highly concerned that a system they installed would be compromised by a customer’s security breach.
  • Awareness of security breaches has increased over previous years.
  • Respondents are growing increasingly concerned about the impact of breach on customers.
  • 7.7 percent expect manufacturers to help them mitigate threats

An excerpt from the PLSA: “Many of those moves, however, may be driven by reports of higher incidence of actual breaches and an elevated level of perceived threat. Known customer breaches rose to 44 percent and concern about security systems being compromised hit an all-time study high. Dealers and integrators are also more worried than ever about potential vulnerabilities of the products they sell and are also more cognizant of possible liability exposure. Concern about cloud and home automation vulnerabilities also rose.”

Click here to read more and to download a copy of the PLSA.

Hikvision Covers Security Dealer, Manufacturer, Roles to Prevent Security Breach
A good read for security integrators is Hikvision’s article “Hikvision Cybersecurity Director: Roles and Responsibilities to Avoid Cybersecurity Breach.” In the article, Hikvision’s Chuck Davis outlined roles for security industry players to mitigate risk. From the article:

Manufacturers should:

  • Test software and hardware regularly
  • Respond to and communicate about vulnerabilities quickly
  • Create good cybersecurity best practices documentation and education
  • Installers, resellers, and architects should:
  • Understand and educate themselves on cybersecurity best practices
  • Create network architectures and support models that promote those practices
  • Regularly communicate with manufacturers about potential threats and vulnerabilities
  • Ensure that firmware is up to date on installed equipment and that passwords are changed from default to complex

Owners/End users should:

  • Understand that they own, and are responsible for, the devices that they put on the Internet
  • Keep firmware and patches up to date by either maintaining those devices or keeping a support contract with someone who will

Hikvision also offers cybersecurity resources such as the online Cybersecurity Center that you can access here.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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