SIW Recommends Integrators Offer Cyber Protection Services to Combat Security Breach, Cyber Concerns

March 20, 2019

Hikvision’s Four Tips for System Integrators to Avoid Security Breach

Hikvision’s Four Tips for System Integrators to Avoid Security Breach


The (SIW) article, “Cybersecurity Services: The Next Logical Step,” recommends that integrators offer cyber protection services to counter the risk of cyber incidents such as data security breach.

“The need for the security integration industry to step up its cybersecurity posture is now more important than ever. Incidents happen regularly, including business email compromises, ransomware attacks and breaches of customer information. As you can imagine, the majority of these incidents are not made public, but they are happening to organizations large and small,” said the author, co-founder of Defendify Rob Simopoulos, in the article.

Simopoulos noted the financial impact of security breach starts at an average of $117,000 for small businesses and $3.86 million for enterprises. He also proposed a list of questions integrators can ask to understand a customer’s cybersecurity needs. These include:

  • Do you have an incident response plan in place in case of a breach?
  • Are you performing network penetration testing and vulnerability scanning of your systems regularly?
  • Do you utilize encryption solutions when storing data?
  • Do you have cyber insurance in place? What does your insurance cover?

From the article: “Once an integrator has a handle on its own cyber-hygiene, why not provide cybersecurity as part of a total offering? Today, security integrators have a seat at the table with IT decision-makers who are looking for assistance with cybersecurity.”

To read more, visit SIW online here.

In the Hikvision article, “Hikvision Cybersecurity Director: Roles and Responsibilities to Avoid Cybersecurity Breach,” Hikvision’s Chuck Davis offers four tips for installers to avoid security breaches, such as routine communication with manufacturers about potential threats and vulnerabilities.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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