SIW Has Cyber Experts Weigh In on Security Breach, Hacks and Other Security Concerns

July 15, 2019

Hikvision HikWire blog article SIW Has Cyber Experts Weigh In

Hikvision: Six Steps to Reduce the Threat of Password Hack has experts weigh in on security breach, hacks, and other security concerns in the article “Cybersecurity pros set the record straight on hacker myths.”

A few common misconceptions organizations have are that hackers are simply “kids in the basement” versus a large business, and that security breaches are publicized in the media when in fact many are not.

“Society generally thinks that we hear about most of the hacks that are going on because we hear about them every day but the reality is there are only a couple of things that are required by law to be disclosed–most of which just require that it involves PII, personally identifiable information, which leads to credit cards, banking information and that type of stuff. All of the other stuff–trade secrets, formulas and information or compromising operations–you are not required to go ahead and report that. Maybe as a publicly-traded company if it affects your earnings you may have to do some disclosure on your financial reports for the SEC, but aside from that a) most hacks aren’t discovered and b) most of them certainly aren’t reported,” said Terry Gold, principal analyst at D6 Research, in the article.

Ensuring that employees are implementing good cybersecurity practices on a daily basis is an important part of reducing threats of hack. Some business email compromises have involved hackers targeting finance departments and “will impersonate a high-ranking executive in the company” and use phishing in an attempt to get money from the organization, according to the article.

Being able to identify a phishing email is helpful. Hikvision posted this blog to help employees and partners identify phishing emails to reduce security concerns and the risk of security breach or hack.

Hikvision: Six Steps to Reduce the Threat of Password Hack
Hikvision also published tips for reducing security concerns in this Hikvision blog. Here are the six tips from Hikvision’s cybersecurity director on ways to improve passwords and reduce the threat of a hack:

  1. Create a long, strong password: Develop a strong password, which includes multiple character sets such as uppercase, lowercase, numbers and special characters. Make it long—eight characters or more.
  2. Change default passwords: It’s critically important to change default passwords on all devices, and set a complex password (see tip number one).
  3. Use a password management tool: As you create more complex passwords that different from site to site, you may find it difficult to remember them. A best practice is to use a “password management tool,” which can help you generate and retrieve complex passwords.
  4. Where possible, enable the lock-out feature: Enable the password lock-out feature after a certain number of invalid login attempts, and receive notifications of those attempts. This prevents brute-force password attacks.
  5. Where possible, enable multi-factor authentication (MFA): Enable MFA, especially where you have only a username and password protecting sensitive data. Many sites support MFA but not many people are aware that they have the option to enable MFA. The following site lists popular sites and shows how to enable MFA on those sites.
  6. Assign unique, individual usernames: Ensure individual accountability by assigning everyone their own unique username and password, with no sharing of accounts allowed

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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