Security Magazine: Bug Bounty Programs Deliver Ethical Hackers to Help Identify Vulnerabilities, Outlines 5 Steps to Engage Security Community

September 10, 2018

Hikvision Cybersecurity Programs Helps to Reduce Security Concerns, Risk of Hack

Hikvision Cybersecurity Programs Helps to Reduce Security Concerns, Risk of Hack


In the Security magazine article, “Bug Bounty Programs: An Emerging Best Practice,” the author outlines benefits of bug bounty programs that harness the expertise of ethical hackers to help organizations identify vulnerabilities.

By crowdsourcing ethical hackers across various time zones, bug bounty programs enhance organizational cybersecurity efforts, enabling the security community to report vulnerabilities that could be targeted by external hacks. From the article: “…these individuals will agree to register with and be vetted by your program, will accept your legal terms and conditions regarding which systems and services are in scope, which testing methods are permitted, and which actions are out of bounds (such as intentionally accessing or copying personal data, or hacking third-party providers). Imagine further still that these ethical hackers will not publicly disclose any vulnerabilities they find without express permission. Finally, imagine that you get to pay out a reward, of your choosing, only to those white hat hackers who actually discover vulnerabilities, and even then, only if the bugs were not previously submitted and not easily found by running automated scans.”

The article also outlines five steps for engaging the security community, which includes performing code reviews and penetration testing, assessing your organization’s ability to respond to disclosures, and developing a solid legal policy that protects the company and the security researcher.

The National Institute of Standards and Technology (NIST),  a division of the U.S. Department of Commerce, this year revised its cybersecurity frameworks advising companies to establish processes for receiving, analyzing and responding to vulnerabilities from internal and external sources, according to the article.

Hikvision has developed numerous cybersecurity programs to support its partners and help them respond to potential vulnerabilities and reduce any risk of surveillance systems being hacked.

Hikvision Cybersecurity Programs
Hikvision has instituted a number of cybersecurity programs to support its partners, including:

The U.S. cybersecurity road show has toured multiple cities this year and will visit more this fall, educating partners on best practices to reduce and respond to cyber threats.

The company was also the first in its industry to open a Source Code Transparency Center, which enables government agencies in the U.S. and Canada to review the source code for a wide array of select IP cameras and NVRs sold by Hikvision. In the announcement made earlier this year, Hikvision’s director of cybersecurity, Chuck Davis, said: “By opening our source code for review, we continue to demonstrate Hikvision’s commitment to product security and transparency.”

Hikvision also announced recently that its encryption module (HIKSSL), to be used in both IP camera and NVR products, achieved the U.S. Government Federal Information Processing Standard (FIPS) 140-2 Level 1 certification. An encryption standard created by the U.S. National Institute of Standards and Technology (NIST), FIPS 140-2 is used by U.S. and Canadian government agencies, regulated industries such as finance, healthcare, legal, and utilities, and commercial businesses.

For more information about Hikvision IP cameras, DVRs and NVR products, visit us online. To read more cybersecurity tips from Hikvision, visit this link.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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