Reducing Security Concerns by Merging Physical Security with Cybersecurity

May 14, 2019

Hikvision blog - physical security merges with cybersecurity

Hikvision Discusses Preparing for Security Breach


The Security magazine article, “Physical and Cyber Convergence—At Last?” addresses challenges that prevent the security industry from fully adopting cybersecurity to reduce security concerns.  

“Based on our experiences with some of the world’s leading companies and a wide range of security system users in a variety of industries, we can say categorically that convergence is accelerating, but with severe challenges brought about by the nature of cyber threats. Physical security technology silos are rapidly being connected and integrated with corporate IT, not only for the transport of video data, but also to improve the management of video and access control systems themselves. Convergence on cyber issues is also happening, but more slowly than for physical security systems because there are significant differences in cybersecurity and cyber-hygiene for physical security systems versus traditional computer and consumer device security,” according to the article.

Supporting Effective Cybersecurity
To establish effective cybersecurity, a new approach to implementing technical solutions and establishing organizational protocols is needed. Large amounts of stored and transmitted data must remain safe from “hackers, technical or human errors,” and the article recommends the application of automated systems to achieve effectiveness. One example of a procedure to automate is service assurance, which the article said “addresses the need to ensure that the necessary security systems, including surveillance video, access control records and cyber-breach detection maintain the highest possible uptime, regardless of the specific devices used, their age or what software applications are running on them.”

To achieve convergence of physical security systems with cybersecurity, solutions have to be applicable across various company sizes, too. Small and mid-sized organizations need to be able to adopt them in order for broad changes in the market to take place.

To read the entire article, visit Security magazine online.

Hikvision Discusses Preparing for Security Breach
Hikvision covered an article in Security Sales & Integration (SSI) in the recent blog post “SSI on Preparing for Security Breach, Developing a Cyber Response Plan to Reduce Security Concerns.” The SSI piece outlined ways to prepare for security breach. From the Hikvision blog: “Companies can reduce risk and respond to potential security breaches by preparing a cyber incident response plan (CIRP). The [SSI] article also recommends that organizations bolster their cybersecurity defenses by reviewing insurance coverage on a regular basis and creating a strategy to minimize business interruptions caused by security breach.”

In the blog, Hikvision’s cybersecurity director Chuck Davis discusses using network segmentation to reduce security concerns. “According to a 2017 study, North Americans have an average of 13 devices per person. That means a family of four has an average of 52 devices on their network. That may seem high, but most Americans don’t realize how much their home network has grown over the past 10 to 15 years, and they don’t realize that all of those “things” are actually computers. All of these devices have a network interface, storage, memory, processors and an operating system. Additionally, they are always connected to the Internet and are rarely patched,” said Davis.

Davis also highlighted the importance of network security for integrators in a recent SDM magazine video clip. Click here to learn more.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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