Reduce Troubleshooting Costs and Gain Operational Efficiencies with New Reduced Price HikCentral 32 Video Channel Bundle

February 16, 2021

Hikvision HikWire blog article Reduce Troubleshooting Costs and Gain Operational Efficiencies with New Reduced Price HikCentral 32 Video Channel Bundle

Increase visibility into your video surveillance system and reduce costs with our newly created HikCentral software 32-channel bundle. With 32 video channels and 4 access control points at a competitive price, you can shorten troubleshooting time and enhance offsite management by reducing the amount of on-site travel needed to view video, make configuration changes, update firmware, and respond to incidents.

HikCentral Professional is a comprehensive central management system (CMS) that brings together powerful video surveillance and access control systems of any size. The integration of your access control and video system creates a safer environment for employees and reduces your overall operational costs. The modern and powerful desktop, Web, and mobile clients can access the centralized system from anywhere. HikCentral also hosts a user-friendly control client that streamlines the process for viewing and playback of video systems. This allows for quick recovery of events and warnings that keep the user in compliance with regulations.
32-Channel Bundle License Features

The 32-channel HikCentral bundle license includes the following features: 

  • Live View: 32 Video Channels
  • Video Playback
  • Visual Tracking
  • Map Management
  • Video Export
  • Video Content Analytics
  • Basic Access Control: 4 Access Points

Add-on licenses are available for purchase separately to provide greater scalability and include features such as up to 100,000 video channels, Smart Wall, time & attendance, visitor management, license plate recognition, and more.

High Performance Benefits for Organizations 
HikCentral provides several high-performance benefits to enhance system performance and ease of management. Learn more below.

  • HIGH AVAILABILITY (HA): Provides a more reliable system to benefit the integrator as they will not have to start from scratch, saving time and money. The heightened reliability protects integrators and enhances customer relationships. It also offers the end user a fully automated backup system with server-side redundancies that will help them get back up and running more quickly. This saves time and money while helping organizations to maintain compliance with regulations for video recording and long-term storage.
  • HEALTH MONITORING BENEFITS: Integrators who use this feature to monitor end user systems can be alerted of issues and proactively contact customers for maintenance calls. Integrators can increase RMR by charging a monthly service fee for active health monitoring. It also enhances compliance for end users who can actively check system status and view if cameras are recording or offline.
  • CLIENT SERVER DESIGN: The HikCentral client-server design means an update to one server can be synchronized to all other workstations, saving time and money. End users can manage all logins and easily add users, create groups and designate permissions.

This exceptional HikCentral 32-channel bundle can enhance integrator offerings and improve end user operations across a variety of vertical markets. For more information, contact your Hikvision representative or fill out this form to have someone contact you.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

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The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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