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Part 1: Hikvision Senior Director of Cybersecurity Covers Breach of More Than 300 Records at 18 Companies

August 25, 2020

Hikvision HikWire blog article Cybersecurity Breach

In today’s blog, Hikvision senior director of cybersecurity, Chuck Davis, will cover vulnerabilities related to a security breach of more than 386 million records.

Eighteen Startups Breached
A threat actor recently posted more than 386 million user records online from 18 companies. “Since July 21st, a seller of data breaches known as ShinyHunters has begun leaking the databases for free on a hacker forum known for selling and sharing stolen data,” reported Bleeping Computer.

From the Bleeping Computer article: “ShinyHunters has been involved in or responsible for a wide assortment of data breaches this past year, including Wattpad, Dave, Chatbooks, Promo.com, Mathway, HomeChef, and the breach of Microsoft private GitHub repository. Databases stolen in data breaches usually are privately sold first, with prices ranging between $500 (Zoosk) to $100,000 (Wattpad). Once they are no longer profitable, threat actors commonly release them on hacker forums to increase their community reputation.”

Later on, Bleeping Computer posted an update on the breach collection as more of the startups began disclosing the breaches to the public. You can see these status updates in the following table. Bleeping Computer reported that ShinyHunters released the breached “databases for free to benefit the community and as they already made enough money from selling them in private sales.”

Hikvision HikWire blog article Davis Breach part 1 image 1

In addition to these and other recent data breaches, you may have been impacted by other breaches in the past. CSO online covered breaches in its recent article, “The 15 biggest data breaches of the 21st century.”

Visit the HikWire blog tomorrow when we’ll discuss tips to prevent becoming a victim of security breach.

In the meantime, check out the Hikvision article, “Hikvision Senior Director of Cybersecurity on Four Recent Coronavirus Cyber Scams and Hacks, Plus Hikvision’s Cyber Tip of the Week,” which offers insights to stay safe from security concerns.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries).