New Research Finds US Consumers Exposing Themselves to Cyber Threats

November 20, 2018

Hikvision Outlines Tips to Avoid Malware, Reduce Security Concerns

Hikvision Outlines Tips to Avoid Malware, Reduce Security Concerns


A recent article in Security magazine, “U.S. Citizens are Regularly Exposing Themselves to Cyber Threats, Despite Concerns,” covers new research from The company surveyed 1,000 U.S. consumers about the state of online privacy in 2018, and found that despite their fears, U.S. consumers are not taking precautions to avoid cyber threats.

From the article: “In light of the 2018 data breaches and revelations, consumers were asked to detail their cyber hygiene habits. Vulnerabilities revealed within the data include a significant distrust of social media platforms; 45 percent of consumers report feeling uncomfortable about using platforms which track and potentially sell their data. Despite the mistrust of corporations, a lack of understanding is evident with a substantial 46 percent of respondents not adjusting their privacy settings on social accounts in the wake of 2018 corporate cyber violations.”

Key findings in the report also include the following:

  • More than 85 percent of U.S. consumers were concerned about the privacy of their data online
  • Consumers expressed outrage about the Facebook/Cambridge Analytica data scandal, yet only 48 percent of respondents have checked to see if their data had been compromised in the last 12 months
  • Knowledge gaps are extensive, for example only 47 percent of respondents knew what a VPN was

Click here to read the entire article on Security magazine online and download a copy of the report.

Hikvision has outlined tips to avoid malware and reduce security concerns on its website. Click here for cybersecurity best practices and insights from Hikvision.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

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The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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