Ipsos Study Finds 17% of US Consumers Experienced Bank Fraud in 2017, Believe Security Cameras Reduce Concerns

December 6, 2018

Hikvision Cybersecurity Insights Help Improve Passwords, Reduce Risk of Being Hacked

HikvisionCybersecurity Insights Help Improve Passwords, Reduce Risk of Being Hacked


A 2018 survey conducted by market research firm, Ipsos, found that 17 percent of U.S. consumers experienced fraudulent bank account activity in 2017, up from 15 percent in 2016, and the majority feel that security cameras reduce concerns, according to an article in

From the article: “15 percent of those respondents experienced five or more fraudulent incidents in the 12-month period, and 9 percent reported switching banks in response. Still, a clear majority of consumers–92 percent–were satisfied with how their financial institution handled fraudulent activity …”

Other survey results include the following:

  • Sixty-three percent of consumers discovered fraudulent account activity on their own.
  • Thirty-seven percent “were notified proactively by their bank or credit union,” per the article.
  • Seventy-two percent of millennials visited their local bank branch in 2017 (an increase from 61 percent in 2016).
  • Ninety percent of respondents feel that security cameras can deter crime.

“Consumers today are engaging digitally with their financial institutions more often, but are also frequently turning to in-person services, and have high expectations when it comes to service and security,” said Peter Strom, president and CEO of March Networks, in the article.

To read more about the survey, click here to access the full article at

To help partners eliminate security concerns, Hikvision has written numerous blogs featuring cybersecurity best practices and insights, including ways to improve passwords and reduce the threat of being hacked. For more Hikvision cybersecurity blogs, click here.

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