Hikvision UK Awarded PSI Magazine Product of the Year for Fifth Consecutive Year, Hikvision’s PanoVu Panoramic Series Wins CCTV Category

November 11, 2020

Hikvision HikWire blog article PanoVu Awarded Product of the Year for Fifth Consecutive Year

Hikvision U.K. was awarded the PSI Premier Award Product of the Year for the fifth consecutive year by PSI magazine. In the CCTV product category, the Hikvision PanoVu Panoramic Series was identified as the industry leader by PSI Magazine readers, winning out over top security providers.

The PSI Premier Awards are hosted annually by PSI Magazine (professional security installer). The magazine asked its readers to identify products and suppliers that have earned recognition as the best in the industry. The award aims to acknowledge solutions that host innovative features, benefits, and ease of installation, as selected by U.K. integrators.

“There’s a special thrill in winning an award that is voted on by PSI magazine’s readers, as they are the people working with and installing these products on projects every day of the year. For Hikvision to win our fifth consecutive CCTV Product of the Year award, PSI is a real credit to our product teams and shows our genuine commitment to innovation and quality,” said Justin Hollis, Hikvision U.K. & Ireland marketing director, in the company announcement.

Hikvision’s PanoVu panoramic network cameras provide multi-sensor panoramic solutions that overcome traditional security camera limitations, and are able to deliver wide area coverage with a single camera. Multiple sensors capture panoramic views, rendering 180- or 360-degree HD imaging based on the model selected. PanoVu camera models integrated with PTZ enhance precise details over large coverage areas. Equipped with Hikvision DarkFighter technology, PanoVu cameras provide high quality video and images in low lighting environments. And, this camera series features smart functions in panoramic mode, such as region entrance and exit detection, line crossing detection, and intrusion detection.

To learn more about the award, visit PSI magazine online. To view more about Hikvision’s PanoVu series, click here.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:


The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.


Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.


After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.


Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.


Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.


Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.



Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION General Terms of Use . If you don’t agree to these terms, you may not download or use any of those materials.

If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries).