Hikvision ‘Focused on Customer Success’ at ISC West, Highlights Verticals, Thermal and HikCentral Technology

April 26, 2019

Hikvision ‘Focused on Customer Success’ at ISC West, Highlights Verticals, Thermal and HikCentral Technology

Hikvision launched its “Focused On Your Success” marketing campaign at ISC West 2019. Highlighting our diverse and dedicated North American team, it features six Hikvision employees discussing their jobs and how they endeavor to help Hikvision customers succeed. Check out accompanying videos on LinkedIn and on Hikvision USA’s YouTube channel.

Thermal solutions were a big focus this year. Hikvision business development manager Tony DeStefano hosted a Thought Theatre presentation in the Hikvision booth entitled, “Thermal—A New Business Opportunity for Integrators.” The booth showcased thermal advanced detection ability, temperature measurement, perimeter protection and region intelligent detection, as well as new short range thermal-optical DeepinView turret and bullet cameras, among other thermal solutions. Hikvision integrator Mission Protection Systems won an SSI SAMMY Award at ISC West for its installation of Hikvision thermal cameras at the Newark, Calif.-based facility of Mission Linen Supply, a linen and uniform service provider.

Other Thought Theater presentations included “Hikvision Cybersecurity Milestones” with Hikvision’s director of cybersecurity Chuck Davis, and “Addressing Challenges in the Education Vertical with Hikvision Solutions” by

Hikvision vertical leader Christy Bauswell. Hikvision’s Learning and Development manager, Michael Hendrix, hosted trivia games and giveaways of grand prizes at the booth, including a Hikvision EKIQ82T26 Eight-Channel 2 MP IP Value Express Kit and a Hikvision EKI-Q41T44 Super Value Kit.

The HikCentral Command Center was another top product at ISC West this year. It offers seamless central management of all your devices, advanced event and alarm management, health monitoring of all connected devices, integration with Hikvision solutions, and advanced video analytic management.

The new 2019 HDP HikRewards Rebate Program was unveiled at Hikvision’s annual Partner Celebration at Tao Beach Las Vegas. And, in lieu of gift bags for celebration attendees, Hikvision donated an additional $860 to Mission 500 on behalf of all industry partners in attendance at the partner celebration. The donation will support Mission 500’s work to provide direct support for children in the U.S.—food for hungry families, core school supplies, clothing, and other essential items.

Thank you to our employees and partners for making ISC West 2019 one of our best ever.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

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