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HikWire Blog

April 09, 2021
Gain high precision VCA detection, real time alarms, perimeter defense and fire prevention with Hikvision’s DS-2TD4137...
April 08, 2021
Hikvision on the Importance of Data Backup to Enhance Security, Reduce Concerns    Pandemic-fueled economic...
April 07, 2021
Join us on Friday, April 9 at 10 a.m. PST/1 p.m. EST for Hikvision’s technology webinar on its “Commercial Building...
April 06, 2021
Hikvision on Spear Phishing, How to Identify this Security Concern   A sophisticated, targeted phishing campaign is...
April 02, 2021
Hikvision on Fundamentals to Address Cybersecurity Concerns   Understanding cybersecurity concerns and how to protect...
April 01, 2021
Hikvision’s People Counting Density Cameras can facilitate social distancing and occupancy management in grocery...
March 31, 2021
Join us on Friday, April 2 at 10 a.m. PST/1 p.m. EST for Hikvision’s technology webinar on its “K-12 Education...
March 31, 2021
Hikvision: Ways to Better Secure Your Home Network   The pandemic propelled school children into online learning...
March 29, 2021
Hikvision on Zero Trust to Reduce Security Concerns, Address Vulnerabilities   Innovations in technology coupled with...
March 26, 2021
Hikvision on Social Engineering Tactics & Vulnerabilities   Phishing attacks grew 600 percent since February 2020...
March 25, 2021
Hikvision’s HeatPro Bi-Spectrum Thermal Series Cameras makes advanced protection simple. Equipped with dual thermal...
March 24, 2021
Hikvision Tips to Stay Safe from Malware, Reduce Vulnerabilities   Protecting data is critical to reduce vulnerability...
March 23, 2021
Join us on Friday, March 26 at 1 p.m. EST/10 a.m. PST for Hikvision’s “Health Questionnaire Solution,” a technology...
March 19, 2021
Hikvision on Security Breach, Tips to Prevent this Security Concern   Data breach and online threats are a security...
March 18, 2021
Each security scenario has specific requirements that must be met to address specific challenges and meet industry...
March 17, 2021
Hikvision Senior Cybersecurity Director on Cyber Threats, Zero-Day Vulnerability Exploits   Cyber threats are...
March 16, 2021
Videos Highlight Hikvision’s Super Resolution, Defog, DarkFighter, Rapid Focus, and Image Stabilization Features   A...
March 15, 2021
Hikvision on Security Breach and Concerns Related to Human Errors   The article by Security magazine, “Is your company...
March 12, 2021
Hikvision’s senior director of cybersecurity, Chuck Davis, will be presenting the cybersecurity educational session, “...
March 11, 2021
Hikvision Cybersecurity Education Blogs: Learn About Security Concerns & Phishing Threats   Insider threats can...
March 10, 2021
Hikvision has released a new flyer available on our website that details our Video and Audio Convergence solution....
March 09, 2021
Reducing Security Concerns and Vulnerabilities with Tips from Hikvision to Protect your Home Network   Cybercriminals...
March 05, 2021
Gain durable security and clear views of visitors with Hikvision’s latest Vandal-Resistant Video Doorbell (DS-KB8113-...

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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