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Hikvision Wins ESX Innovation Award

May 30, 2017

Panel of security industry experts chose Hikvision camera for award that recognizes ‘innovative technology and excellence in the industry’

 

CITY OF INDUSTRY, Calif.— May 31, 2017—Hikvision, the North American leader in innovative, award-winning video surveillance products and solutions, today announced its DS-2TD4035D-25 Bi-Spectrum PTZ Camera System has been named the 2017 ESX Innovation Award winner in the video surveillance category.

 

"The ESX Innovation Awards recognize innovative technology and excellence in the industry—and identify next-gen products and services that offer significant opportunity for growth and relevance in servicing the marketplace," said ESX chairman George De Marco.

 

Hikvision and the other ESX Innovation Award winners were chosen by a panel of security industry professionals who judged the products based on features and functions; innovation; end-user experience; ability to solve a problem; revenue growth potential; impact on company value and efficiencies; and compliance with regulations. 

 

Hikvision’s award-winning camera will be featured in the ESX 2017 Innovation Awards Showcase. The ESX security show will take place June 13-16 in Nashville, Tenn. 

 

As an Innovation Award winner, the Hikvision camera will also compete in the ESX TechVision Challenge, a live Shark Tank-style competition, judged by industry experts, which will be held on June 13 at the ESX 2017. David Stanfield, Hikvision product manager, Solutions Products, will represent Hikvision at the event. The winner of this challenge will be crowned Best of Show on June 14.  

 

“We want to thank the ESX panel of industry experts for recognizing Hikvision with this prestigious award,” said Jeffrey He, president of Hikvision USA Inc., and Hikvision Canada Inc.  “We think the DS-2TD4035D-25 Bi-Spectrum PTZ Camera System is a perfect example of Hikvision’s commitment to our integrator partners who need high-end enterprise-level products that meet the most demanding requirements.”  

 

The DS-2TD4035 Series Network Bi-Spectrum Thermal/Optical PTZ Camera Systems feature a high performance 384x288 thermal imaging camera, with 25mm or 50mm lens option, combined with a 2MP CMOS true Day/Night camera with 30x zoom lens and 150 meter infrared illumination to improve the lowlight performance of the CMOS sensor. These systems’ advanced analytics include: line cross; intrusion detection; region entrance/exit; temperature-exception alarms and fire detection. The true power of these systems is the Smart Tracking feature that uses the thermal sensor to capture targets in any lighting condition, while the visible light camera zooms to provide additional information that the thermal sensor cannot provide, and it’s all in one easy-to-install package. 

 

Visit Hikvision Booth #325 at the ESX show in Nashville, Tenn. to see Hikvision’s enterprise-level video surveillance solutions.  

 

About Hikvision

Hikvision is the world’s leading supplier of video surveillance solutions. Featuring the industry’s strongest R&D workforce, Hikvision designs, develops, and manufactures standard- and high-definition cameras, including a variety of IP cameras, analog cameras, and cameras featuring the latest in high-definition analog technology. Hikvision’s product suite also includes digital video servers, hybrid and standalone DVRs, NVRs, and other elements of sophisticated security systems for both indoor and outdoor use. 

 

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Martha Entwistle

Senior Manager Strategic Communications, Hikvision USA Inc.

martha.entwistle@hikvision.com

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

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