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Hikvision Surveillance System Provides IP Security Upgrade for Battleship North Carolina Historic Landmark

May 9, 2018

ADT/Protection 1 donates installation for system upgrade at memorial honoring North Carolina veterans

 

LOS ANGELES—May 10, 2018—Hikvision USA Inc., a top provider of artificial intelligence, machine learning, robotics and other emerging technologies, and the leading supplier of video surveillance products and solutions, provided a new, high-resolution IP security system installed by Hikvision integrator ADT/Protection 1, to upgrade security for the Battleship North Carolina, a national historic landmark in Wilmington, N.C.

 

A stationary nine-level ship and museum, the Battleship North Carolina is a memorial honoring the 11,000 North Carolina service members who perished in World War II, along with all veterans. Visitor attractions include mess halls, the engine room, the bridge, and the Combat Information Center.

 

“The combination of Hikvision camera models and thoughtful camera placement has produced a broad surveillance umbrella for the Battleship North Carolina landmark, and also has some amazing views,” said Jason Summers, commercial sales at ADT/Protection 1. The ship’s cabling posed the biggest challenge, Summers said. “The USS North Carolina had a team of volunteers that handled cabling onboard the ship. Once the old coax cabling was removed, connecting the cameras and network was relatively easy.”

 

After completing a major network upgrade last fall, it was an ideal time to replace the battleship's aging analog surveillance system. Hikvision integrator partner ADT/Protection 1 upgraded the system and installed 45 new Hikvision cameras.

 

A mix of Hikvision 3 MP dome cameras, 2 MP 30x optical zoom PTZ cameras, 2 MP motorized zoom bullet cameras, and 2 MP turret cameras were placed throughout the main ship and the gift shop. Two Hikvision 32-channel NVRs with 6 TB of storage provide recorded footage up to 40 days.

 

“Hikvision contributes to the communities where we live and work,” said Alex Asnovich, Head of Marketing, Hikvision North America. “With our integrators as partners, we are able to support the community and give back to memorials like the Battleship North Carolina.”

 

To keep up with the latest Hikvision news, follow us on Twitter @HikvisionUSAinc and @HikvisionCanada.

 

 

About Hikvision:

Hikvision is a leading provider of artificial intelligence, machine learning, robotics and other emerging technologies, and is the world’s largest video surveillance manufacturer. Featuring an extensive and highly skilled R&D workforce, Hikvision manufactures a full suite of comprehensive products and solutions for a broad range of vertical markets. Beyond security, Hikvision products provide important data and business intelligence for end users, which can be used to enable greater commercial success and more efficient operations. Committed to the utmost quality and safety of its products, Hikvision encourages partners to take advantage of the many cybersecurity resources Hikvision offers, including the Hikvision Security Center.

 

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Martha Entwistle, Senior Manager Strategic Communications

Hikvision USA Inc.

Martha.entwistle@hikvision.com

 

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

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