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Hikvision Names Chuck Davis Director of Cybersecurity in North America

October 19, 2017

Former IBM executive security architect joins Hikvision, initiatives to include faster, better outreach and education, working with security researchers and ethical hackers

 

CITY OF INDUSTRY, Calif.—October 19, 2017—Hikvision USA Inc., the North American leader in innovative, award-winning video surveillance products and solutions, announced that Chuck Davis has been named director of cybersecurity for Hikvision North America.

 

With more than 20 years’ experience building world-class cybersecurity programs for large enterprise organizations, Davis comes to Hikvision from IBM, where he worked as an executive security architect. He designed and managed the global malware defense and vulnerability management programs at IBM and was a thought leader and architect of IBM’s Computer Security Incident Response Team (CSIRT).  From 2011 to 2015, Davis worked for The Hershey Company as manager of global cyber defense, building and managing the company’s comprehensive cyberdefense program.

 

Davis, together with Hikvision Security Lab at Hikvision headquarters, will lead the cybersecurity program for Hikvision North America, overseeing all internal and external cybersecurity initiatives and programs in the region.

 

“Hiring Chuck Davis is an important milestone for Hikvision North America,” said Jeffrey He, president of Hikvision USA Inc., and Hikvision Canada Inc. “As the largest video surveillance provider in the world, we have a responsibility to also be a leader in cybersecurity defense. We’ve made significant investment in the Hikvision cybersecurity program over the past few years. We’re continuing to step up our efforts.”

 

Davis said his short-term goal is to “build up a better interface and relationships with security researchers, lead the initiative to work with ethical hackers, and examine cybersecurity certification needs for our products and our vertical markets.”

 

Education and outreach are of paramount importance in an effective cybersecurity program, Davis said. “We’ll be extending our efforts to work with our partners on cybersecurity best practices,” he said.

 

Davis said he believes manufacturers should secure products against known vulnerabilities, and “they should have a robust program in place to learn of new vulnerabilities and to react to the discovery of a new vulnerabilities. We will continuously be working to fine tune the Hikvision processes in North America to minimize the potential for vulnerabilities, and also to react, respond and communicate with our customers as quickly and as effectively as possible.”

 

A technologist, Davis holds seven US Patents, three Patents-Pending, 10 invention disclosures, and he has also co-authored two books. He holds numerous certifications, including the CISSP-ISSAP, he is an ISSA senior member, former member of the board, and he also held the position of ISSA Chapter president. In addition, Davis is an honorary council governing board member for the EC-Council, the governing body of the Certified Ethical Hacker Certification. Davis has architected, designed and deployed many solutions including, Data Loss Prevention, Network Access Control, Malware Defense, Computer Forensics, Intrusion Detection/Intrusion Prevention (IDS/IPS), two-factor authentication, and secure, crown jewel source code development.

 

In addition to his work as a cybersecurity professional, Davis is an adjunct professor of Computer Science at the University of Denver, teaching master’s degree courses in Ethical Hacking and Computer Forensics.

 

About Hikvision

Hikvision is the world’s leading supplier of video surveillance solutions. Featuring the industry’s strongest R&D workforce, Hikvision designs, develops, and manufactures standard- and high-definition cameras, including a variety of IP cameras, analog cameras, and cameras featuring the latest in high-definition analog technology. Hikvision’s product suite also includes digital video servers, hybrid and standalone DVRs, NVRs, and other elements of sophisticated security systems for both indoor and outdoor use. Committed to the utmost quality and safety of its products, Hikvision encourages partners to take advantage of the many cybersecurity resources Hikvision offers, including the Hikvision Security Center

 

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Martha Entwistle, Senior Manager Strategic Communications

Hikvision USA Inc.

martha.entwistle@hikvision.com

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

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