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Hikvision Elevates 3 Sales Engineers to Expert Level 

Expert Field Support Team Helps Ensure a Successful Sales Cycle for Dealer Partners

City of Industry, Calif. (November 18, 2021) – Hikvision, a global leader in delivering high-performance professional security solutions with tremendous value, announced it has elevated three sales engineers to expert level based on dedication in the field. These three professionals were designated from the company’s established team of engineers across the U.S. and reinforces Hikvision’s support for its extensive base of dealers and customers across North America.

“Our team of sales engineers help to ensure that the specification, sales and implementation processes of Hikvision security solutions progresses quickly and smoothly for both integrators and their customers. These new designated product and solution experts embody Hikvision’s commitment to the North American market by helping our sales partners and end users deliver the best possible security solutions with the best value propositions in the industry,” said John Xiao, Vice President Marketing, Hikvision USA.

The three Hikvision sales engineers now elevated to expert status include:

Matt Cesareo, Sales Engineer representing the western Mid-Atlantic region, spent more than 20 years in law enforcement and as a surveillance consultant before joining Hikvision. In his previous roles, Matt was a Special Agent in the Technical Operations Unit for the Ohio Bureau of Criminal Investigations and was responsible for all of the electronic surveillance for his agency. He and his team also conducted all aspects of video surveillance for law enforcement agencies throughout Ohio. Matt focuses on Hikvision’s ColorVu G2 cameras, which showcase images in full color without the need for additional configuration or added devices, even in total darkness. He also supports integrators with HikCentral Professional, an integrated and modular security software designed to meet versatile security challenges in one intuitive platform. HikCentral manages individual systems such as video security, access control, intrusion alarms and more, and enables collaborating multiple systems under a unified architecture.

Walter Santos, Sales Engineer representing the New York metro area, worked for more than 23 years providing technical and application support to customers in the video security industry, including training New York City police officers on video surveillance management and monitoring. He employs a hands-on approach to helping integrators design, install and perfect security systems that exceed their customers’ expectations. Walter focuses on Hikvision’s 4 MP Radar PTZ cameras and Pro Series with AcuSense Network Speed Domes cameras. Like Matt Cesareo, Walter is also a HikCentral Professional specialist, helping integrators transition to the new software and educating them about Hikvision Optimus, a system-level middleware product for integration of events, alarms, and data synchronization between HikCentral and other systems such as access control, building management systems, and IoT devices.

Kevin Shumate, Sales Engineer representing south Florida and Puerto Rico, grew up in the security and surveillance business working at his parents’ security company from the time he was young. Because Hikvision solutions were their company’s go-to products for surveillance, Kevin attended many training courses, gained an extensive amount of product knowledge, and achieved numerous certifications. As a valued resource for integrators, Kevin excels at developing partnerships, helping to create effective security solutions for challenging applications, and educating integrators on unique and useful technologies. His focus is on Hikvision’s 4 MP ColorVu Solar-Powered Security Camera System, a standalone solution with a solar panel and a built-in battery, providing 24/7 color images, which he describes as a perfect fit for his territory’s climate.

Hikvision’s sales engineering team provides a tremendous resource for security integrators and dealers by delivering a superior level of product and systems expertise, and exceptional customer support skills. Learn more about Hikvision’s support resources at Hikvision Support.

About Hikvision
Hikvision is a world leading manufacturer and supplier of security products and solutions. Featuring an extensive and highly skilled R&D workforce, Hikvision manufactures a full suite of comprehensive products and solutions for a broad range of vertical markets. In addition to security, Hikvision extends its reach to smart home tech, industrial automation, and automotive electronics industries. Hikvision solutions provide powerful business intelligence for end users, which can enable more efficient operations and greater commercial success. Hikvision encourages partners to take advantage of its many cybersecurity resources, such as the Hikvision Cybersecurity Center. For more information, please visit us at www.hikvision.com.

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